Unnamed Google User
I had a plumbing emergency late at night. The first so called 24 hour plumber I contacted did not answer, my call went right to voicemail. Next I tried Mark Allen Plumbing, and was so relieved to talk to a live person. She was very helpful and understanding, and then when the plumber called us back, he was also so understanding concerning our problem. Even though it was after midnight, he did not rush me off the phone and answered all my questions. It ended up that the water company had to make the repair, but Mark Allen Plumbing told us to call back in the AM if the problem wasn't resolved. They helped us through a stressful situation and I will not hesitate to contact them again with any plumbing issues.
- Unnamed Google User